So you have a septic system.  Congratulations..you are now a wastewater treatment plant operator! What?!  That's right, you own and operate one of the most ingenious disposal systems known to man.  And, it happens right in your backyard, "onsite", whether you realize it or not. 

A septic system is a machine (like a car) and to keep it running properly you have to take care of it.  Without proper operation and maintenance, the risk of failure is high.  Failure can mean sewage on the ground surface, into a roadside ditch, or worse yet, into your own home or business.  Pollution of ground water is also a threat of malfunctioning onsite systems.  All of these situations represent a danger to public health and the environment, and that's why the Commonwealth considers it a crime to discharge sewage improperly. 

As the owner of an onsite system, you have the responsibility to operate and maintain your system within state regulations, local ordinances, permit requirements, and manufacturer’s recommendations.

This can be overwhelming for onsite owners, considering the multitude of systems installed and system/permit requirements. Because onsite systems range from the simple to the complex, it’s important to have a reliable, experienced service provider to evaluate your system and recommend a maintenance program.

Introducing the...

 

MATHEWS SOIL CONSULTANTS, INC.

ONSITE SEWAGE SYSTEM MAINTENANCE PROGRAM^TM

FOR SINGLE FAMILY RESIDENTIAL

 

Mathews Soil Consultants, Inc. (MSCI) provides dependable service on all types of onsite systems to extend the life of the system.  We'll help you to select the program that's best suited for your system.  All of our programs include educational materials to encourage system longevity, septic tank pump-out management, regular system inspections, record keeping and regulatory reporting (as needed).  More benefits are included in each program depending on the type of onsite system you own.

 

Three (3) and five (5) year prepaid contracts with special rates and promotions are available.  Annual payment plans may be arranged, but special rates and promotions do not apply.  A septic tank access riser is required on all systems for monitoring purposes.  MSCI will install the riser for a one-time fee.

           

 

LEVEL 1:  Conventional Gravity           Call For Pricing  (804) 271-0136

 

Educational materials

Septic tank pump-out management (complies with local & Chesapeake Bay ordinances)

Annual system inspection and recommendations for service

Phone consultation with a septic system specialist

Record keeping (permits, pump-outs, inspections, upgrades, etc.)

Regulatory reporting (as needed)

 

LEVEL 2:  Conventional Pump             Call For Pricing  (804) 271-0136

 

Educational materials

Septic tank pump-out management (complies with local & Chesapeake Bay ordinances)

Annual system inspection and recommendations for service

Phone consultation with a septic system specialist

Alarm response and troubleshooting - phone consultation; one (1) alarm visit per year

Record keeping (permits, pump-outs, inspections, upgrades, etc.)

Regulatory reporting (as needed)

 

Pressurized systems (i.e., LPD, Drip, etc.) may be subject to an additional annual surcharge.

 

Extended Warranty Plan: Occasionally, a pump, control panel, or float control will fail.  MSCI will extend the warranty up to six (6) years on original pumps and controls replaced by MSCI.  The cost to replace the original pumps and controls will be the responsibility of the owner.  Receive a 25% savings on replacement pumps with a prepaid 5-year contract.     

 

LEVEL 3:  Alternative In-Ground          Call For Pricing  (804) 271-0136

 

Educational materials

Septic tank pump-out management (complies with local & Chesapeake Bay ordinances)

Annual system inspection and recommendations for service

Phone consultation with a septic system specialist

Alarm response and troubleshooting - phone consultation; one (1) alarm visit per year

Manufacturer's recommended service

Record keeping (permits, pump-outs, inspections, upgrades, etc.)

Regulatory reporting (as needed)

 

Additional annual surcharges may apply to some alternative systems.

 

Extended Warranty Plan: Occasionally, a pump, control panel, or float control will fail.  MSCI will extend the warranty up to six (6) years on original pumps and controls replaced by MSCI.  The cost to replace the original pumps and controls will be the responsibility of the owner.  Receive a 25% savings on replacement pumps with a prepaid 5-year contract.    

 

LEVEL 4:  Alternative Discharging       Call For Pricing  (804) 271-0136

 

Educational materials

Septic tank pump-out management (complies with local & Chesapeake Bay ordinances)

Annual system inspection and recommendations for service

Phone consultation with a septic system specialist

Alarm response and troubleshooting - phone consultation; one (1) alarm visit per year

Manufacturer's recommended service

Annual sampling and testing of effluent.  The cost of sampling and lab fees are billed separately.

Record keeping (permits, pump-outs, inspections, upgrades, etc.)

Regulatory reporting (as required)

 

Extended Warranty Plan: Occasionally, a pump, control panel, or float control will fail.  MSCI will extend the warranty up to six (6) years on original pumps and controls replaced by MSCI.  The cost to replace the original pumps and controls will be the responsibility of the owner.  Receive a 25% savings on replacement pumps with a prepaid 5-year contract.    

 

 

NOTE:  Prices are subject to change without notice.  The cost to repair, replace, or upgrade system components will be the responsibility of the owner, except those services covered under the MSCI Extended Warranty Plan or Special Promotions.

 

 

SPECIAL PROMOTIONS: 

 

$75.00 instant rebate on septic tank riser installation with a prepaid 3-year contract.

$150.00 instant rebate on septic tank riser installation with a prepaid 5-year contract.

Pump replacement at 75% of cost (tax not included) with a prepaid 5-year contract for Level 2 programs.    

 

 

Professional consulting services requiring an Authorized Onsite Soil Evaluator are available for the modification, expansion or repair of your system.  For changes requiring a licensed installer, we will provide a list of Preferred Installers for your convenience.

 

Real estate inspections are available upon request.  Copies of existing inspection reports will be provided for sales transactions.

 

 

OUR GUARANTEE:

If you are not completely satisfied with our service, cancel at any time and receive a prorated refund.  Contracts with special rates and promotions may be canceled early; however, special rates and promotion rebates will not be honored. 

 

See Terms & Conditions for detailed program information.  Signing a contract and/or paying the contract fees means you have read and agreed to the Terms & Conditions of the MSCI Onsite Sewage System Maintenance Program^TM.

   

Please take advantage of these Operation & Maintenance Tips courtesy of MSCI. Some manufacturers may recommend additional O&M for their products. Please consult our service providers for more information.