Onsite Sewage System Maintenance FAQs

What should I do if my alarm is going off?

Press the silence button, call your service provider and conserve water. DO NOT TURN OFF the system or breakers.

What is an ATU?

ATU stands for Aerobic Treatment Unit. The EPA has useful information that all homeowners with an ATU should know. Attached are a few helpful links.

• https://www.epa.gov/septic/types-septic-systems#aerobic
• https://www.epa.gov/septic/septicsmart-week

Do I have to do annual maintenance?

Yes, this is required by Virginia Department of Health and the manufacture of the system. Just like a car or any machine, your system needs maintenance to work properly.

Alternative system O&M regulations are discussed in, section 12VAC5-613-20, of the regulations. In addition, section 12VAC5-613-140 outlines owner responsibilities regarding the care and maintenance of alternative systems.

View additional information here:

• http://www.vdh.virginia.gov/environmental-health/onsite-sewage-system-owner-responsibilities/

Should I smell any odor coming from my ATU?

There is sometimes a musty odor when the system is working properly. If you smell a "septic odor," something is not working properly, and you should call your service provider.

Why do I have an alternative system and not a conventional?

We always opt for a conventional system when possible, but alternative systems are great and give you the chance to develop land that, in years past, may have been a non-buildable site. Alternative treatment systems are used for sites which do not have soil conditions that meet the health codes for conventional systems or if there is not be enough space on the property for a conventional drainfield. Alternative systems use a smaller amount of space.

What types of alternative systems do you service?

We no longer provide maintenance for alternative septic and discharge systems. We are happy to provide you contact information for businesses that provide this service though. Please call us at (804) 271-0136.